Your always-on WhatsApp receptionist
ReplyFlow answers enquiries, qualifies leads, books appointments and follows up—so your South African service business can win more work without hiring another receptionist.
Built for trades and appointment-based businesses. We install and manage everything.
The ReplyFlow promise
Customers receive an immediate, useful response—even after hours.
Your services, areas, FAQs and qualification rules shape every conversation.
Clear reporting shows conversations, qualified leads, bookings and estimated recovered revenue.
24/7
Enquiry capture
Seconds
Not hours, to reply
1 inbox
Qualified leads delivered
7 days
To prove the value
Revenue recovery, not another chatbot
ReplyFlow plugs the leaks between a customer's first WhatsApp and your next completed job.
The core workflow
Customer messages your business
ReplyFlow answers common questions
It collects name, location, service, urgency and preferred date
You receive a concise, qualified lead
Urgent qualified lead
Thabo · Centurion · Leaking geyser
Photo attached · Available tomorrow morning
Follow-up engine
Automate quote check-ins, missed-enquiry recovery, appointment reminders and review requests without adding admin to your day.
Revenue reporting
See conversation volume, qualified leads, bookings and estimated revenue in a straightforward monthly report.
How launch works
We configure, test and manage the system. You keep doing the work your customers hired you for.
We learn your services, service areas, FAQs, pricing rules and booking process.
We configure your WhatsApp responses, qualification flow, notifications and follow-ups.
Run it for seven days, review the captured opportunities and decide with evidence.
One missed job can cost more than a month
Book a practical demo using your own customer scenario, then try ReplyFlow free for seven days.